Mendu Tech✦AI
LABS
Intelligent Enterprise Software
Last updated: January 1, 2025
We collect information you provide directly to us (name, email, company, phone number) when you fill out a contact form, request a demo, or subscribe to our newsletter. We also collect usage data from our products when you are a licensed user, including log files, feature usage metrics, and session data for support and improvement purposes.
We use the information we collect to respond to your enquiries, provide and improve our products and services, send you product updates and marketing communications (with your consent), process transactions, and comply with legal obligations.
We do not sell, trade, or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating our website and products (e.g., cloud hosting, email delivery, analytics) under strict confidentiality agreements.
Your data is stored on secure servers hosted in India (Azure India region or on-premise, depending on your deployment). We use AES-256 encryption at rest and TLS 1.3 in transit. Access is restricted to authorised personnel on a need-to-know basis.
Our website uses functional and analytics cookies to improve your browsing experience. You may disable cookies in your browser settings, though some functionality may be affected. We do not use advertising or tracking cookies.
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at privacy@mendutechlabs.com. We will respond within 30 days.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and compliance requirements. Client data is retained for the duration of the contract plus 2 years.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after such notification constitutes acceptance.
For privacy-related questions or to exercise your data rights, contact our Data Protection Officer at: privacy@mendutechlabs.com or write to us at Mendu Tech Labs, Tech Hub, Sector 5, Hyderabad – 500081.