Mendu Tech✦AI LABS
Intelligent Enterprise Software
Support

We're Here When You Need Us

Our support team is ready to help you get the most from every Mendu Tech Labs product.

📧
Email Support

Send your query to our helpdesk and receive a response within 4 business hours.

support@mendutechlabs.com
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Live Chat

Chat with our team directly from within any Mendu product. Response time under 10 minutes.

Open Live Chat
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Documentation

Step-by-step guides, video tutorials, and release notes for all products.

Browse Docs
SLA Plans

Support Plans

Choose the right level of support for your business.

Standard

Included
Response Time
Next Business Day
Channels
Email Helpdesk Portal
  • ✓ Bug fixes
  • ✓ Security patches
  • ✓ Knowledge base access
  • ✓ Version updates

Priority

Add-on
Response Time
4 Business Hours
Channels
Email Phone Live Chat
  • ✓ All Standard features
  • ✓ Named support engineer
  • ✓ Monthly check-in calls
  • ✓ Enhancement prioritisation

Enterprise

Custom
Response Time
1 Hour
Channels
Email Phone Live Chat On-site
  • ✓ All Priority features
  • ✓ Dedicated account manager
  • ✓ 24/7 critical support
  • ✓ Quarterly business review
  • ✓ Custom SLA

Raise a Support Ticket

Use our contact form to describe your issue and our team will be on it right away.

Contact Support